New vehicle after-sales support may focus on:
The final warranty and service scope depends on the vehicle brand, supplier and destination arrangement.
Used vehicle after-sales support may focus on:
Used vehicles may have different maintenance histories and component conditions. Parts and repair needs should be assessed based on the specific vehicle.
Some buyers may require local repair or service support after the vehicle arrives. Where available, Yijie Auto can discuss the buyer’s requirements for local workshop cooperation or service coordination.
Possible cooperation areas include:
Local partner availability depends on the destination country, city, vehicle brand, service capability and specific project requirements. No local service coverage should be assumed unless it has been confirmed in writing.
A clear issue report can help speed up technical review and parts matching.
Provide the VIN, brand, model, model year and vehicle configuration.
Explain the problem, operating conditions, warning message and date when the issue was identified.
Send photos, videos, diagnostic codes, part photos and workshop comments where available.
We review the information and confirm whether the issue may require a part, technical guidance, a local repair assessment or further diagnosis.
The parts category, condition, quantity, price, preparation time, shipping and warranty terms are confirmed before ordering.
After confirmation, the part is prepared and shipped according to the agreed arrangement. Available tracking or follow-up information is shared with the buyer.
Tianjin Yijie Automobile Sales Co., Ltd. was established in 2011,and is located in Tianjin, enjoying convenient transportation and beautiful environment. Our company covers an area of 2000 square meters and has150 employees. We are specialized in the whole vehicle business. Our company has rich experience in the automobile industry...[ Read More >>]
